Meet Our Team

We are dedicated to serve you in a personal and professional manner.
Putting clients first, our team is skilled, trained, and ready to provide you with high quality services.

Our Team

Chris Wohlbrandt

Owner, Community Association Manager

Chris' bio

“I love property management because it opens doors to the world of real people living real lives."

EXPERIENCE

Chris has an extremely strong background in management and marketing for small businesses as well as real estate related operations. During the past 30 years, she has successfully managed a variety of small businesses for owners and entrepreneurs including profitable law offices, a real estate investment company, a title company, a tax deferred exchange company, and a reprographics company. Together with her partner, Chris has also started, owned and developed her own business consulting firm, real estate brokerage, property management company, and a title company – all of which are operating successfully today. Chris has donated her fiscal management talent and skill in helping run a church organization and in community assistance programs started through Federal and State government grant programs, such as a Crime Victim’s Assistance Program.

Her wide variety of experience has given Chris the ability to analyze a business as a whole yet see how individual components can work smoothly and efficiently together to create a successful, profitable business venture. Chris is forward-looking and results-oriented, with strong skills in communication and motivating others. She is an excellent troubleshooter and possesses outstanding problem solving abilities.

Developing and implementing creative solutions to the myriad issues facing business owners is her specialty. Chris’ favorite business success stories involve leading businesses from net loss situations to profits to significant profits in a short period of time.

PHILOSOPHY

Above all, Chris believes that honesty and integrity should be foundational driving forces in building business relationships. A testament to that philosophy, and how she puts it into practice on a day-to-day basis, is her long-standing business dealings with various clients and customers – some of which span over 35 years and multiple ventures and projects.

SPECIALTIES

Overall Business Analysis

Business and Marketing Plans

Implementation/Action Strategies

Business Development

EDUCATION

J.D. Juris Doctorate, cum laude

Nova Southeastern University, 2012

B.S. Management & Marketing, summa cum laude

International College, Naples, FL, 1999

Jessica Macera

Principal, Community Association Manager

Jessica's bio

“I love property management because of the opportunity to interface with people and the chance to make a difference for them by taking care of their property and making their lives a little bit easier. I appreciate the opportunity to be meticulous and to solve problems and develop a tangible result.”

EXPERIENCE

Jessica Macera has been managing property in Southwest Florida for over 15 years. Macera’s property management experience started with management of large commercial buildings, involving stages from construction through operation and upkeep with sales volume in stores grossing $100Million + annually. She has also managed a wide range of housing units, from economy efficiency units to luxury homes and condominiums and everything in between. She has been involved in managing marina properties, commercial properties and associations, and even hotel and condo-hotel properties.

PHILOSOPHY

Macera believes that open and honest communication is key to maintaining successful relationships with her customers, and she’s not afraid to get hands on with irrigation, pool service, landscaping, pest control, construction and more. She brings positive energy, creativity and a can-do attitude to every project.Jessica is passionate about helping people, education, economic development, continuous improvement and lifelong learning. She enjoys traveling and experiencing nature’s wonders and new cultures with her husband and family. She’s interested in just about everything, from animals to religion to politics, environmental stewardship, gardening, reading classic novels, jewelry making, and of course, bacon.

EDUCATION

Industrial/Organizational Psychology

Ph.D. Degree

Capella University, 2016

M.B.A. Management and Marketing

University of Wyoming, 2002

B.S. Business Management, magna cum laude

University of Wyoming, 2001

B.A. Political Science, cum laude

University of Wyoming, 2001

COMMUNITY INVOLVEMENT AND RECENT HONORS

Golden Gate Civic Association

Member since 2016

LEAP Ahead Foundation

Board Member 2016

Shelter for Abused Women

Speaker’s Bureau Founding Member

Kiwanis Division 22

Lt. Governor 2013-14

Centennial Award 2015

Hixon Award 2015

Leadership Collier

Vice-Chair Class of 2014

Leadership Collier

Class of 2009

American Business Women’s Association

National Top Ten Business Women 2012

Toby Ferrel

Office Manager

Toby's bio

“I love property management because I have the honor of helping people achieve the home of their dreams."

EXPERIENCE

Toby Ferrel has over 20 years’ experience in customer service, leadership, management, training and development and has been assisting in a property management role for over five years. She is an expert at managing details and working through difficult situations with a positive attitude. Toby excels at coordinating vendors and schedules for the greatest convenience of property owners, and people love her for her friendly demeanor and contagious laugh. She is also a licensed Realtor ®.

SPECIALTIES

Operations Management

Customer Service Management

Vendor & Client Relationships

EDUCATION

B.S. Retail Marketing and Management Johnson & Wales University, Providence, RI, 1993

A.S. Fashion Merchandising Management Johnson & Wales University, Providence, RI, 1991

COMMUNITY INVOLVEMENT AND RECENT HONORS

National District I Vice President of ABWA

Approved Candidate 2013

Southwest Florida Council of ABWA

Council Chair 2012-13

ABWA Neapolitan Chapter

Top Ten Business Woman 2013

American Business Women’s Association (ABWA) Neapolitan Chapter

President 2014-15, 2008-10

Gulfshore Business Magazine

Forty Under 40 award recipient 2010

ABWA SWFL Council

Woman of the Year 2010

Golden Gate Citizen of the Year 2009

Area 1 of Rotary District 6960

Assistant Governor 2008-10

Rotary Club of Naples-Collier

President 2007-08

PERSONAL

Toby is originally from Fair Lawn, NJ and moved to Naples, FL in February of 2000 to join her parents and sister. She is married to her best friend, Kevin, and they enjoy weekend getaway trips to Walt Disney World.

Kim Haley

Accountant

Kim's bio

“I love property management because we are able to provide a valuable service to owners who are unable or who don’t desire to manage their rental properties on their own. We assume responsibility for the “stress” of finding suitable tenants, managing rent collections, coordinating repairs and many other owner related tasks."

EXPERIENCE

Kim Haley has over 20 years experience in bookkeeping and accounting and has worked specifically in property management for 8 years. Prior to this, Kim was the accounting department manager for the largest title company in southwest Florida for 13 years. She was responsible for ensuring to-the-penny accuracy in tens of thousands of real estate transactions, collectively involving hundreds of millions of dollars. In addition, Kim handled day-to-day business and financial operations not only for the title company, but also for private real estate developments and projects.

PHILOSOPHY

Kim prides herself in monitoring her client’s books so they are operating efficiently and effectively. Kim is particularly effective when working with client and customer accounts and tax professionals, which usually results in greater financial savings and benefits her clients and customers.

SPECIALTIES

Accounts Payable

Accounts Receivable

General Ledger

Payroll

Tax Reporting

Monthly Reconciliations

Financial Statements and Budgets

EDUCATION

B.S. Business Administration

University of Florida

PERSONAL

Kim is married to her best friend Bryan and they have 4 wonderful girls together. Her daughters are very active in Youth Basketball and Cheerleading. She is proud of her oldest daughter who became an Elementary School Teacher in 2013.

John O'Reilly

Director of Maintenance

John's bio

"I love making our clients feel welcomed and at ease and pride myself in making sure they always know the steps of service so there are no surprises during maintenance and repairs."

PERSONAL

John Is a hardworking contractor originally from Oak Forest, Illinois, now based in Estero. When he’s not on the job, you can find him kayaking with his girlfriend and dog. He’s a true Chicago sports fan and loves being active and learning new things.

Our Sister Companies

Golden Property Management Services is proud to be a part of a wide network of businesses allowing us to create efficient and streamlined services that give you the results you expect and deserve. We are here to make sure that no part of the process in property management goes unchecked leaving you with peace of mind.